Services

From new product development and label design to compliance audits and beyond, we’re here for the entire product lifecycle. With our exclusive partnerships around the world — from the United States to Canada, Europe, Australia and Japan — we make sure you have a regulatory safety net wherever your business takes you.

CCG offers comprehensive consulting solutions for all areas of your business.

U.S. SERVICES

PRODUCT SAFETY

Our qualified experts evaluate your products and ingredients against the rigorous EU safety standard, as MoCRA doesn’t specify required tests or documentation to prove product safety. We can assist in creating a safety profile for your product by working with third-party testing labs, collecting and validating documentation from your manufacturers and working with toxicologists to draft a Cosmetic Product Safety Report (CPSR) established in accordance with the European Cosmetics Regulation EC No. 1223/2009. We help provide economical solutions to help your business grow while ensuring you are placing safe, efficacious products on market.

Modernization of Cosmetic Regulation Act (MoCRA)

We provide a variety of services to assist our clients with MoCRA compliance efforts, including:

Facility FEI and Registration: All manufacturers of cosmetic products are now required to list their facilities as an FDA regulated establishment and receive an FEI number. Additionally, cosmetic manufacturers, depending on their business size, are also required to register their facility in the Cosmetics Direct portal. Let CCG help you navigate the complicated process.

U.S. Agent Services: For our international clients, CCG can act as your designated U.S. agent to assist with FDA internal policy compliance including FEI registration and Cosmetic Direct registration.

Cosmetic Product Listing: As a requirement of MoCRA, products must be listed 120 days post-marketing in the United States. Let CCG assist you in placing your products on market by listing your cosmetic products in Cosmetics Direct. We’ve helped hundreds of clients with this service, and our knowledgeable experts can help you make this process easy and painless.

Adverse Events: We’ll review recordkeeping procedures, design and implement adverse event receiving procedures and work closely with your customer service teams. CCG is familiar with Gorgias, Zendesk, Gladly and other customer experience services.

FDA Enforcement: We help ensure FDA compliance by evaluating your recall procedures, developing strategies that align with current FDA requirements and providing support during potential enforcement actions at your facility.

Safety: Our experts review your current formulations for compliance, develop strategic testing plans, collaborate with third-party testing facilities, create comprehensive Product Information Files (PIFs) and recommend effective strategies for new product development.

Good Manufacturing Practice Requirements: Through our partnership with a German auditing firm, we provide exclusive access to trained, certified auditors with over 30 years of experience. These experts conduct comprehensive audits of your record keeping and procedures, perform gap analyses against current ISO standards and assist in developing customized processes and procedures—all on a cost-effective, per-project basis.

We offer GMP and capability audits for your contract manufacturers. We can also conduct audits based on your company’s specific standards or help organize third-party retailer audits required by companies like Target and Walmart Responsible Sourcing.

Ingredient, Label Review & Product Registration

We help create harmonized labeling solutions for the United States, Canada, Europe and other international markets to help you save money time and energy, including:

Ingredient review for California Proposition 65, the California Safe Cosmetics Act and other state regulations.
Online and in-store compliance review for website and marketing materials claims.

California & State Registration

CCG helps you navigate California Safe Cosmetics Act product registration and provide assistance in reporting requirements state-by-state for Extended Producer Responsibility (EPR) regulations. We also review claims and marketing copy for all markets of intended sale.

OTC Product Registration

We streamline OTC product compliance by expertly reviewing formulations, registering products with regulatory authorities and ensuring all documentation meets current standards. Our qualified team handles the complex compliance process from start to finish, allowing you to bring safe, legally compliant over-the- counter products to market efficiently. Services that we specifically offer include:

Labeler Code requesting and receiving.
Label Review and Drug Facts Box review.
Ingredient review and guidance for compliance with OTC Monographs and United States Pharmacopeia (USP) standards.
OTC product registration.

Canada Services

We provide Canada Responsible Person (CRP) Services for non-Canadian cosmetic manufacturers and brand owners, including: Providing your Canadian address and contact information on cosmetic notifications to comply with Section 30(2)(f) of Canadian Cosmetic Regulations.

Communication with Regulatory Authorities, responding to and forwarding communications from Health Canada and other Canadian authorities.
Submitting client responses to regulatory authorities in a timely manner.
Acting as the official point of contact for Canadian regulatory matters.
Label and ingredient review for compliance with Canadian Cosmetic Regulations, maintaining documentation of approved product labels and reviewing product information for regulatory compliance.
Notifying all cosmetic products with Health Canada prior to import, maintaining secure electronic documentation for all registered products, managing product listings and authorization statements and keeping detailed records for regulatory compliance purposes.
NHP & DIN Regulatory & Quality Services for brands seeking to enter the Canadian market with Natural Health Products or Drug Identification Number products. Our team handles product license applications with Health Canada, formulation compliance reviews, label development according to Canadian regulations and site license submissions when required. We manage product classification determinations, assist with ingredient assessments, prepare safety and efficacy documentation and serve as your Canadian regulatory contact. From pre-market assessment through post-approval compliance, our experts navigate Health Canada’s regulatory framework, allowing you to market your NHPs and DIN products in Canada efficiently and compliantly.

EU, U.K. and International Services

We offer services that help ensure that cosmetic products meet the varying regulatory requirements across international markets, minimizing compliance risks and facilitating smooth market entry.

Unique Partnerships

Local Responsible Person (RP) representation in the EU and U.K.
Regulatory expert partnerships across international markets.
Distributor relationships and compliance networks.
Collaborative arrangements with testing laboratories.

Toxicological Safety Assessment Services

Comprehensive Product Information File (PIF) development.
Qualified safety assessor evaluations of formulations.
Ingredient toxicology profile analysis and risk assessment.
Safety margin calculations for all product ingredients.
Exposure scenario evaluation based on product usage.
Assessment against more stringent EU safety standards.

Product Registration

CPNP (EU Cosmetic Products Notification Portal) submissions.
U.K. SCPN (Submit Cosmetic Products Notification) portal registrations.
Country-specific product notifications (e.g., ASEAN systems).
Responsible Person services for product traceability.
REACH registration support for applicable ingredients.
Monitoring and updating registrations as needed.

Ingredient & Label Review

Cross-market compliance analysis of formulations.
Restricted substance and banned ingredient screening.
Concentration limit verification for controlled ingredients.
Claims substantiation documentation.
Multi-language labeling requirements.
Symbol and pictogram compliance.
Ingredient naming convention alignment (INCI/local requirements).
Allergen disclosure verification.

International Market Entry

Market-specific regulatory strategy development.
Gap analysis between current and target market requirements.
Compliance roadmaps for multiple market entry.
Documentation preparation for customs clearance.
Import license facilitation.
Local language translation of regulatory documentation.
Market-specific testing requirements identification.
Ongoing regulatory monitoring and updates service.

"Confiance Cosmetic Group has been integral to PAPATUI’s™ success. Their innovative approach and expertise across a multitude of areas is unparalleled. Their leadership has been critical to our success in market."

– Rich Simpson, general manager, PAPATUI™

M&A Due Diligence

Our M&A due diligence regulatory services provide comprehensive compliance assessments for cosmetic companies involved in mergers and acquisitions. We conduct thorough regulatory audits to identify compliance gaps, evaluate product portfolios against current and pending regulations, review Product Information Files and assess cross-market registration statuses.

Our experts examine claims substantiation documentation, ingredient compliance issues and pending regulatory actions that could impact valuation.We deliver detailed compliance risk assessments with remediation recommendations and timelines, helping acquirers understand the true regulatory standing of target companies.

Our specialized cosmetic regulatory expertise ensures that potential compliance liabilities are identified before transaction completion, protecting your investment and facilitating smoother post-acquisition integration.

Fractional Services

Our fractional executive services provide cosmetic companies with high-level regulatory leadership without the cost of a full-time hire. Whether you need a fractional Chief Operating Officer, Chief Quality Officer or Regulatory Affairs Director, our seasoned executives integrate seamlessly with your team on a part-time basis.

Our experts bring decades of cosmetic industry experience to oversee quality systems, manage compliance operations, develop regulatory strategies and guide product development. This flexible approach gives growing brands and established companies access to executive-level expertise during critical growth phases, market expansions, compliance challenges or leadership transitions.

With our fractional services, you gain strategic regulatory guidance precisely when needed, allowing you to maintain compliance excellence while controlling costs.

New Product Development

Our new product development retainer services provide cosmetic brands with ongoing regulatory expertise throughout your innovation pipeline. With our dedicated support, your team receives proactive guidance from concept to launch, including formula compliance assessment, ingredient restriction analysis and claims substantiation strategy.

Retainer clients benefit from priority access to our regulatory experts, streamlined documentation preparation, and continuous monitoring of evolving regulations that might impact development.

We integrate seamlessly with your R&D and marketing teams to address compliance considerations early, preventing costly reformulations and launch delays. This predictable monthly investment ensures your new products are developed with regulatory compliance built in from the start, accelerating your path to market while minimizing compliance risks.

Marketing & Advertising

Our marketing compliance services equip cosmetic brands with the expertise to navigate complex advertising regulations. We deliver specialized training programs on U.S. FTC and FDA marketing requirements, helping your teams understand compliant claim development, substantiation requirements and risk assessment.

Our influencer marketing workshops ensure your brand ambassadors meet disclosure obligations while effectively promoting your products. We also provide customized “clean beauty” criteria development, helping you establish defensible standards aligned with your brand values while meeting regulatory requirements.

From comprehensive marketing guideline development to social media content reviews and competitor analysis, our experts ensure your promotional materials maintain compliance while achieving your marketing objectives. These services reduce regulatory risks while empowering your creative teams to develop compelling, compliant messaging.

Comprehensive Consulting Solutions

Flexible Consulting Arrangements

We provide expert regulatory guidance through both hourly consultations and comprehensive retainer services, offering personalized support tailored to your specific needs. Our consultants deliver strategic solutions for immediate challenges while ensuring consistent regulatory oversight through structured monthly engagements.

Third-party Laboratory Services

Our network of cGMP/cGLP-compliant laboratories provides rigorous product testing and validation services. We coordinate stability testing, preservative efficacy testing, claim substantiation studies and safety assessments while delivering training on testing protocols and results interpretation.

Raw Material Expertise

Our raw material consulting services include ingredient compliance assessment, supplier qualification, documentation review and formulation optimization. We evaluate novel ingredients against global regulatory frameworks and assist with alternative sourcing for restricted substances.

Retailer Compliance Management

We navigate the complex requirements of major retailers’ clean beauty programs, natural certifications and sustainability standards. Our team ensures your products meet retailer-specific prohibited ingredient lists, develops submission packages and represents your brand in retailer compliance discussions.

Expert Witness Services

Our senior consultants provide authoritative expert witness testimony for regulatory disputes, product liability claims and intellectual property cases. We deliver comprehensive case assessments, detailed technical reports and persuasive courtroom testimony backed by extensive industry experience and regulatory expertise.

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